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Privacy Policy
BIL MHE (a unit of Bharathi Enterprises) (“Company”, “we”, “our”, or “us”) operates the website [www.bilmhe.com] (“Website”). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
By accessing or using our Website and services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal data when you use our Website:
Personal Identifiable Information (PII): Name, contact number, email address, billing and shipping address.
Account & Transaction Data: Login details, order history, payment details (processed securely via third-party payment gateways).
Sensitive Personal Data (as per Indian law): Financial information such as bank/UPI/card details (only collected through secure payment channels and not stored by us).
Technical Data: IP address, browser type, device information, cookies, and browsing patterns.
2. Purpose of Data Collection
We collect and process your data for the following purposes:
To register your account and enable purchases.
To process and deliver your orders.
To provide customer support and respond to queries.
To send important updates, invoices, and confirmations.
To improve our services, user experience, and Website functionality.
To comply with legal obligations and regulatory requirements.
We will not process your personal data for purposes other than those mentioned above without obtaining your consent.
3. Consent & Rights of Users
By using our Website, you provide consent for the collection, storage, and processing of your personal data.
Under Indian law, you have the right to:
Access and review your personal data.
Request correction, updates, or deletion of your data (subject to legal and contractual obligations).
Withdraw consent for non-essential data processing.
To exercise your rights, please contact us at the details given below.
4. Data Sharing & Disclosure
We may share your information with:
Service Providers: Courier/logistics partners, payment gateways, IT support, and other third-party vendors necessary for fulfilling your orders.
Legal Authorities: If required by law, regulation, or government authority.
We do not sell or rent your personal data to third parties for marketing purposes.
5. Data Retention
We retain personal data only as long as necessary:
For fulfilling the purposes stated in this Privacy Policy.
As required under applicable laws (such as tax/accounting regulations).
After which, data will be securely deleted or anonymized.
6. Security of Data
We adopt reasonable security practices and procedures as mandated under Indian law, including physical, electronic, and managerial safeguards, to protect your data from unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of transmission over the internet is 100% secure.
7. Cookies & Tracking Technologies
Our Website may use cookies and similar tools to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings, but some features of our Website may not function properly.
8. Children’s Privacy
Our Website and services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time to comply with changes in law or business practices. The revised policy will be posted on this page with the “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
BIL Material Handling Equipments (A Unit of Bharathi Enterprises)
[No 307, Albur, Nonavinakere, Tiptur Taluk, Tumakuru, Bengaluru - 572224]
Email: [info@bilmhe.com]
Phone: [+91 7848091046]
